Marketplace Store Management

We also provide support in marketplace store management to our brands that we provide fulfillment services. We take solution-oriented actions to integrate more than 180 marketplaces and increase customer satisfaction.

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We provide fulfillment services to brands that are doing e-commerce or will start e-commerce in domestic and foreign marketplaces and support them in marketplace store management. We have integration with more than 180 marketplaces with our Dopigo, Omniens and Channel Engine partnerships. In line with the policies of marketplaces, we take timely and accurate actions in product listing, order, return and cancellation processes, and increase your store performance.

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Overselling due to stock errors can lead to problems such as customer dissatisfaction, penalties and store score downgrades. As fiCommerce, we offer a flawless operation management with 99.95% stock accuracy. We also support sending the correct prices to sales channels and making channel-based price updates. With the virtual bundle feature, we enable you to increase your competitiveness by listing multiple products as a set.

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By integrating the orders into 17 different warehouses, we collect, pack and deliver the orders received until 14:00 to cargo on the same day by adding the invoices. Depending on demand, you can send small gifts to customers during the packaging phase or use custom design boxes. We can ship orders with 36 different cargo companies or with marketplace cargo labels.

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Customers' cancellation and return experiences are a determinant factor in their next purchases. Marketplaces' rules may vary at this point. Return rules, return approval processes and times directly affect your marketplace store points. We offer perfect solutions in all cancellation and return processes of your e-commerce operations.

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We create campaigns in collaboration with our customers and create solutions for growth. Together, we prepare an effective campaign plan, taking into account the campaign's purpose, target audience, campaign duration, budget and channels. We monitor and analyze the performance of the campaigns with detailed reports.

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We manage your customer service processes for you and take necessary actions to ensure you receive positive feedback. We offer our clients a professional customer experience and strengthen your brand's reputation.

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Webshop and Mobile Application Development

Upon request of brands we provide e-commerce logistics services, we design and develop websites on the world's most frequently used e-commerce platforms.

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We are experienced in the world's most preferred e-commerce platforms.
We are experienced in the world's most preferred e-commerce platforms.
We prefer the world's most preferred platforms such as Shopify and Magento for webshop development. We develop websites and mobile applications suitable for your products. We design your website that will be the showcase of your brand. We always focus on user experience and impressive design in e-commerce solutions. From logistics to warehouse needs, we provide end-to-end solutions for your brand’s e-commerce journey, combining innovation and expertise.

 

 

 

 

 

 

FAQ

You have finally found the product you want to sell or decided to start e-commerce for your physically existing business.

The e-commerce stages may seem a bit complicated for beginners, but when you get the right services and take firm steps forward, you will realise that there is no difficulty.

Getting professional support in processes such as establishing your own company, choosing the platforms you want to sell your products, creating your website, and using e-logistics services to store your products and deliver them to the customer will help you achieve your goals.

  • E-commerce website integration
  • Domestic and international marketplace integrations
  • Multiple cargo integration
  • Integration of 14 different warehouses in 5 European countries
  • Invoice integration
  • The technological infrastructure needed for your end-to-end e-commerce operations with External API Integration 
  • Order tracking and reporting
  • Product and inventory management 
  • Order and return management 

Click for detailed information about fiCommerce technology.

You can choose the world's most preferred platforms such as Shopify and Magento when setting up an e-commerce site. You can request the development of a website and mobile application suitable for your products integrated into these platforms. With Shopify and Magento infrastructures, you will have a website where your products are perfectly displayed. In addition, you can make your e-commerce experience flawlessly with services such as bulk product listing, stock tracking, stock updating, receiving payment, cargo tracking, reporting and analysis.

Marketplace integrations have multiple benefits for your business. It increases the brand awareness of your business. As the awareness of your brand increases, your target audience expands and reaching different markets online supports you on the way to globalisation. In addition, in case of simultaneous sales in more than one channel, it solves your updating needs such as stock and price.

We provide integration to more than 180 marketplaces through Channel Engine and our partnership with different integrators for businesses that are engaged in e-commerce in domestic and foreign marketplaces or new beginners. In line with the policies of the marketplaces, we ensure that your store performance increases by following the product listing, order, return and cancellation processes very accurately.

Marketplace integrations have multiple benefits for your business. It increases the brand awareness of your business. As the awareness of your brand increases, your target audience expands and reaching different markets online supports you on the way to globalisation. In addition, in case of simultaneous sales in more than one channel, it solves your updating needs such as stock and price.

With our fiCommerce end-to-end E-commerce Logistics and Technology services, we easily provide these processes for your business. You only need to focus on your products and strategies.

You have finally found the product you want to sell or decided to start e-commerce for your physically existing business.

E-commerce, which is a rising business model day by day, has attractive opportunities for both businesses and entrepreneurs who want to move their existing businesses online.

According to the Ministry of Trade's E-commerce Information System (ETBIS) data; The e-commerce volume, which was 136 billion TL in 2019, reached 226 billion TL in 2020 and 381.5 billion TL in 2021. In 2022, e-commerce volume in Turkey increased by 109 percent compared to the previous year and reached 800 billion TL. It is expected to reach a size 2.3 times its current volume in 2025.

For those who start e-commerce from scratch, here are some of our suggestions to help them where to start e-commerce;

  • Decide on the product you want to sell to start e-commerce.
  • Determine your business plan and draw the framework of your business.
  • Set up your own company.
  • Decide where to sell your e-commerce product. On marketplaces or on your website or both?
  • Research the advantages and disadvantages of selling in marketplaces and on your website.

Getting professional support in processes such as establishing your own company, choosing the platforms you want to sell your products, creating your website, and using e-logistics services to store your products and deliver them to the customer will help you achieve your goals.

fiCommerce is one of the largest e-commerce logistics service providers in Turkey and Europe. We offer global fulfillment services to your business with end-to-end e-commerce logistics services we offer in Turkey and abroad. With a technology-oriented approach, we ensure that our e-commerce customers reach the end consumer quickly and safely from the storage of their products in e-commerce operations. Our e-commerce logistics solutions that we offer to our customers step by step are as follows;

  • Goods acceptance and storage
  • Inventory management
  • Order management and packaging
  • Shipping and delivery
  • Return management 

Contact us for more information about our e-commerce solutions.

Contact US

We are here for you! Send us your message and our e-commerce logistics experts will contact you as soon as possible!