Fulfillment Service in Turkey
With our end-to-end fulfillment network and technological infrastructure in Turkey, we provide a seamless logistics experience for your e-commerce operations both within Turkey and beyond its borders.
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>200.000m²
8
In 1-3 days*
%99.95
*The standard processing time applies to 98% of all shipments outside of peak seasons, such as periods before public holidays and religious holidays.
Turkey's young and tech-savvy population has significantly contributed to the rapid growth of online shopping, making it easier for businesses to access a broad potential customer base. This is an important factor that facilitates direct engagement with target audiences through digital marketing strategies, which are more effective and cost-efficient compared to traditional retail methods.
Turkey’s strategic location, serving as a bridge between Europe and Asia, positions it as a vital hub for international trade. Moreover, the country’s advancing logistics infrastructure plays a key role in enabling fast deliveries and enhancing customer satisfaction.
We enable e-commerce businesses looking to grow in the Turkish market or enter it for the first time to process their orders quickly and efficiently, enhance customer satisfaction, and gain a competitive edge. With our professional fulfillment services in Turkey, we help our clients execute their e-commerce operations at the highest quality standards.
Tuzla, İstanbul
Tuzla is a significant commercial area on the Asian side of Istanbul. Its location provides access to both European and Asian markets, offering a major advantage for intercontinental trade. Additionally, Tuzla’s position on the Marmara Sea coast makes it close to ports, enabling reliable and efficient maritime transportation. Products stored in Tuzla can be distributed globally at a much faster pace.
Our warehouse in Tuzla is also conveniently located near Istanbul’s extensive road network and rail connections reaching Europe. This proximity facilitates the optimization of the process from warehouse pickup to customer delivery. With our fulfillment center in Tuzla, you can efficiently serve Istanbul’s large population and reach online shoppers more quickly and effectively.
Tuzla is also one of Istanbul's key industrial zones, hosting numerous businesses and commercial activities. This enhances the potential of a fulfillment center in Tuzla to serve local businesses effectively.
Fashion, Accessories, Cosmetics, Electronics, Home Products, FMCG
Kocaeli
Kocaeli is one of Turkey's most significant industrial regions, hosting the headquarters or production facilities of many major companies. This enhances the potential of a fulfillment center in Kocaeli to serve local businesses effectively. Additionally, Kocaeli is one of Turkey's most advanced provinces in terms of logistics infrastructure. With high-capacity ports, railway lines, and highways, our warehouse in Kocaeli ensures the swift and efficient supply of goods.
Located close to Istanbul, Kocaeli also provides easy access to a major consumer market like Istanbul. Moreover, our Kocaeli warehouse is strategically positioned to facilitate transportation to other regions of Turkey.
Kocaeli stands out as a commercial hub thanks to its skilled workforce potential. This enables businesses to manage warehouse operations efficiently and deliver high-quality service to their customers.
With our fulfillment center in Kocaeli, you can gain strategic advantages for e-commerce businesses on both local and national scales.
Fashion, Accessories, Cosmetics, Electronics, Home Goods, FMCG
Why Should You Work with fiCommerce in Turkey?
We manage all order fulfillment processes for every e-commerce business. Whether you own an online store, sell on a marketplace, or operate across multiple online channels, we are here to support you with our professional fulfillment service.
Strategic Location
Modern Warehouses
Experienced Team
Solution-Oriented Approach
Storage
Order Management
Fast Delivery
Global Delivery
Return Management
Disposal of Defective Goods
Contact us to learn more about our fulfillment services in Turkey or fill out the form to request a quote.
Our expert team will assess your needs and provide tailored solutions just for you.
Frequently Asked Questions
Here, you can find answers to the most frequently asked questions about fiCommerce's fulfillment services in Turkey.
Obtaining fulfillment services in Turkey helps e-commerce businesses operate quickly and efficiently not only in Turkey but also in Europe and the United Arab Emirates. It enhances customer satisfaction and provides a competitive advantage.
If you're considering starting e-commerce in Turkey, it's essential to understand the habits of local consumers and offer products accordingly. If you are already engaged in e-commerce and want to expand to Turkey, you need to carefully review the necessary legal procedures, meet the requirements of Turkey’s marketplaces to become a seller, and establish your warehouse and logistics operations.
Instead of dealing with these details yourself, you can contact our fiCommerce team, who can manage all these processes on your behalf, and benefit from our end-to-end fulfillment services.
The product categories for which you can receive fulfillment services in Turkey are fashion and accessories, cosmetics, electronics, home products, and FMCG, which are also the categories most preferred by consumers for online shopping.
A typical fulfillment service process in Turkey generally includes the following steps:
- Product receiving and storage: The business receives and stores the products it has sourced. The products are typically labeled with a barcode or similar identifier in the warehouse and recorded in the inventory system.
- Order receiving: Customers place orders through online platforms or other sales channels. These orders are registered in the business system, either automatically or manually.
- Order preparation and packaging: When an order is received, warehouse staff collect the relevant products from storage. The products are then appropriately packaged for shipment to the customer. The packaging process is usually tailored to the customer's preferred shipping method.
- Labeling and shipping preparation: Packages are labeled with the shipping address and other necessary details. Additionally, any required shipping documents are prepared. The packages are then made ready for handover to the shipping company.
- Shipping delivery: Packages are handed over to the selected shipping company. The shipping company initiates the necessary logistics processes to deliver the packages to customers. During this stage, customers are provided with tracking numbers for their shipments.
- Customer support: Throughout the process, from order placement to delivery, customer support is provided. Customer inquiries are addressed, order status updates are shared, and any issues are resolved.
- Return management: Returned products are inspected to determine whether they are fit for resale. Items deemed unsuitable for resale are disposed of accordingly.
