As a subsidiary of Turkey’s leading fitness and wellness brand, Mars Athletic, MACBeat focuses on “The Most Comfortable Design for the Best Performance,” offering accessible comfort and dynamism to everyone striving for a better life—mentally, spiritually, and physically.
fiCommerce is proud to partner with MACBeat in managing their e-commerce operations in Turkey, covering a variety of products across women’s, men’s, and unisex categories, including leggings, t-shirts, tank tops, sweatshirts, and essential accessories like socks, caps, and water bottles.
Services we provide for MACBeat
Website Design with Shopify
We developed a dynamic webshop design that embodies the spirit of the MACBeat brand, built on Shopify. FiCommerce continues to handle the site’s maintenance and management.
fiPlatform
Thanks to fiPlatform integrations, we can instantly monitor the entire operation, from product listing to transferring orders to the warehouse, stock updates, and feeding order status information.
Fulfillment Service
For the products we accept into our fulfillment platforms, we manage the entire processes from order receipt to delivery to the customer, and even post-delivery processes, all based on ensuring customer satisfaction.
After-Sales Support
In the after-sales process, to create a positive customer experience with returns, we ensure that returns are handled in accordance with MACBeat’s return policies and that the products are processed back into the warehouse
Customer Service
We support increasing customer satisfaction by providing MACBeat customers with a fast and effective shopping experience. Our Customer Service team communicates with MACBeat customers through written and verbal channels, addressing any requests or questions that may arise at any stage.
Ready to take the first step in securing fulfillment services for your brand? Fill out the form in the link to contact us today!
