Choosing the right e-commerce suite is very important for the success of e-commerce businesses. A professional and user-friendly infrastructure helps brands manage their operations and sales efficiently. While the e-commerce infrastructure speeds up the process of creating a website, it also enables taking action easily in critical areas such as advertising, accounting and management. However, it must be careful about choosing an e-commerce infrastructure. In this guide, we explain the criteria to consider when choosing an e-commerce suite and how you can choose the right suite.
In this article, we will talk about how e-commerce suites should be preferred so that brands that are unsure about which suite to choose can make the right choice. Remember, choosing the right infrastructure and suite greatly affects the performance and success of your business!
What is an e-commerce suite?
Choosing the right e-commerce suite is of great importance to increase the online sales success of your business. E-commerce suites are special software suites preferred by brands that want to set up an online shopping website. These suites offer easy use for entrepreneurs or companies without technical knowledge. These suites used in e-commerce infrastructure offer practical solutions in many areas such as adding products, organising product pages, and selling in marketplaces. Choosing the right and business-friendly e-commerce suite is a critical step for your business to grow and achieve your goals. In this article, we offer a guide on how to choose e-commerce suites. In the light of this information, you will take an important step towards success by choosing the most suitable e-commerce suite for your business needs.
Things to consider when choosing an e-commerce suite
Switching to the right infrastructure has great importance for success in the e-commerce world. Some important criterias should be considered in the suite selection process. Factors such as the suitability of your products to the infrastructure, being responsive supported, payment infrastructures, design intervention, ERP and cargo integrations, and SEO management are the main factors that determine the functionality of the suite you choose. It is critical not to ignore these features so that you don’t face problems in the long term.
If you want to move your physical store to the e-commerce area, you can increase customer satisfaction by choosing an e-commerce suite to fit your store vision and take advantage of 24/7 service. When choosing an e-commerce suite to fit the business, evaluating the advantages and disadvantages well and making a careful decision is an important step on the way to success. In this article, we will tell you the main factors to be considered when choosing an e-commerce suite and help you increase the online sales success of your business with the right suite selection.
1- E-commerce integrations
E-commerce infrastructures and suites include many types of integrations that help brands successfully represent their businesses in the digital world. These integrations provide different advantages forboth business owners and customers. Firstly, it is important that your products are suitable for e-commerce infrastructure and supported with various variants and modules. Accounting and ERP integrations automate business processes and increase efficiency. Cargo integrations ensure that your orders reach customers quickly and accurately. Marketplace integrations make it easier for you to sell on different platforms and increase the visibility of your business. Paying attention to these integration types during e-commerce suite selection is an important step for the success of your business. fiCommerce helps businesses to succeed in the digital world with its advanced e-commerce suites and integrations.
2- Infrastructure suitability
One of the important factors that businesses should pay attention to in order to achieve success in the world of e-commerce is the infrastructure suitability of the e-commerce suite they will choose. When choosing an e-commerce suite to fit the business, you should first choose a suite that offers an infrastructure suitable for the type and variety of your products. In cases where you have variant products, you should pay attention to whether there is an option to add variants. The fact that your infrastructure allows you to manage and organise your products will increase efficiency in your business processes.
It is common to prefer free infrastructures with the idea that they may be attractive. However, free infrastructures usually have limited features and may not be sufficient for the development of your business. For this reason, it is better to consider purchasing an e-commerce suite that fits the needs of your business instead of free infrastructures. By trying free demo versions, you can test the compatibility of the suite with your business and make a more conscious decision.
Infrastructure suitability plays an important role in the success of your e-commerce business in the digital world. While your processes become more efficient thanks to the right choice of infrastructure, you are also protected from the risks of making the wrong choice. The right e-commerce infrastructure provider gives importance to your infrastructure suitability by offering customised solutions for your business and helps you to have a successful e-commerce experience.
3- Ordering, monitoring and reporting
Customer satisfaction is one of the most important elements for a business and to ensure this satisfaction, it is necessary to manage the purchasing and delivery processes correctly. Order tracking and continuous communication are vital to positively impact the customer experience.
Order tracking enables businesses to control every stage of orders. Thus, you can identify potential problems that may occur in the preparation and delivery processes of orders in advance and prevent problems that may lead to customer dissatisfaction. In the absence of an effective order tracking system, confusion may occur due to missing or non-automated tracking information, which can betray customer trust.
A proper order management system ensures constant communication with your customers and provides them with up-to-date information about the status of their orders. Being able to easily track and communicate with your customers allows you to gain their trust and build customer loyalty.
Order tracking and constant communication are also extremely important to protect your business’ reputation. In order to prevent negative customer feedback and increase customer satisfaction, you should constantly track and improve the service you provide to customers.
Through our user-friendly panels, you can easily track orders in the date range you want and view the details of these orders. You can also get detailed information about your stocks.
On our reporting screens, you can access order detail reports, examine your orders in detail and create return/cancellation reports.
The presence of an effective order tracking and management system for customer satisfaction and business efficiency emphasises the professionalism and customer focus of your business, so you can create more positive customer experiences.
4- Product and stock management
Proper stock management contributes greatly to the organised management of the production and sales processes of businesses. It also helps to minimise product loss rates, facilitate cost accounting and reduce procurement costs. Effective stock management allows businesses to follow financial processes more easily and manage their operations more efficiently. This provides an uninterrupted service to customers and increases customer satisfaction. In addition, thanks to proper stock management, businesses have better control over their stocks and can timely and precise response to demands.
Stock Management Advantages
- Businesses that keep stock can easily manage financial processes and make their operations more efficient.
- Proper stock management ensures that the services of businesses are not interrupted and offers customers an uninterrupted shopping experience.
- With effective stock management, businesses can timely and fully meet customer demands and increase customer satisfaction.
- Businesses minimise procurement costs by regulating their procurement processes with stock management.
fiPlatform offers you flexibility in product management. You can easily upload and update your products onfiPlatform via Excel templates or External APIs. Moreover, you have the choice in stock management.
You can reduce your workload by entrusting the stock management to fiPlatform or you can manage the stocks yourself by feeding stocks to fiPlatform from External APIs. In this way, the management of your products becomes more efficient and faster, while the processes of your business proceed regularly and effectively. fiPlatform offers a flexible and user-friendly solution that will meet your needs.
A professional and user-friendly infrastructure allows businesses to manage their operations and sales efficiently. Choosing the right e-commerce suite by considering the criteria mentioned in the guide will be an important step for the growth and success of your business!